Paul Robertson B Com
Interim Chief Executive Officer
Mr Robertson is an experienced Chief Executive Officer and senior executive. He joined Pacific Smiles Group in 2008 as Chief Operating Officer where he spent 13 years building a deep understanding of the Company’s operations. In July 2022, he was appointed Chief Commercial Officer, enabling him to leverage his knowledge of the business and build on established relationships.
As a CEO Mr Robertson has extensive experience having led a number of private hospitals for major operators including Affinity Health, Healthe Care, and Little Company of Mary Healthcare.
Mr Robertson is an experienced Chief Executive Officer and senior executive. He joined Pacific Smiles Group in 2008 as Chief Operating Officer where he spent 13 years building a deep understanding of the Company’s operations. In July 2022, he was appointed Chief Commercial Officer, enabling him to leverage his knowledge of the business and build on established relationships.
As a CEO Mr Robertson has extensive experience having led a number of private hospitals for major operators including Affinity Health, Healthe Care, and Little Company of Mary Healthcare.
Matthew Cordingley B.Bus
Chief Financial Officer
An experienced leader with extensive finance and commercial experience, Matthew’s career over more than 20 years has spanned chartered accounting, investment banking and corporate roles.
Most recently Matthew was Head of Mergers and Acquisitions at Healius Limited, a leading ASX listed healthcare company, where he was responsible for the company’s strategic business development, growth and capital raising activities. During his tenure at Healius, Matthew was instrumental in redesigning the model for investments and was a member of the Finance Transformation Committee.
An experienced leader with extensive finance and commercial experience, Matthew’s career over more than 20 years has spanned chartered accounting, investment banking and corporate roles.
Most recently Matthew was Head of Mergers and Acquisitions at Healius Limited, a leading ASX listed healthcare company, where he was responsible for the company’s strategic business development, growth and capital raising activities. During his tenure at Healius, Matthew was instrumental in redesigning the model for investments and was a member of the Finance Transformation Committee.
Ciara Rocks BA (Social Science), MBA
Chief Operating Officer
Ciara is a marketing communications leader with 20 years’ experience in utilities, retail, automotive, financial and non-profit industries.
She has proven success in setting and implementing business, sales, product, marketing and brand strategies; meeting budgeted revenue and exceeding customer service targets. Managing change, driving innovation and growing customer support for new businesses and initiatives is Ciara’s passion. She has previously held senior positions at Hunter Water, Commonwealth Bank and the NRMA.
Ciara is a marketing communications leader with 20 years’ experience in utilities, retail, automotive, financial and non-profit industries.
She has proven success in setting and implementing business, sales, product, marketing and brand strategies; meeting budgeted revenue and exceeding customer service targets. Managing change, driving innovation and growing customer support for new businesses and initiatives is Ciara’s passion. She has previously held senior positions at Hunter Water, Commonwealth Bank and the NRMA.
Troy McGowan B.Sc, BOH (Dent Sci), Grad Dip (Dent), DClinDent (Perio)
Executive General Manager – Clinical Excellence
Dr Troy McGowan is an Australian-trained periodontist with more than a decade of experience in clinical dentistry and health leadership.
Troy spent 13 years in the RAAF. He held the position of senior dental officer, and specialist career advisor and was given command of the RAAF field hospital on exercise and managed the multidisciplinary health centre at an operational air base for two years during the global COVID-19 pandemic. As well as his time in the ADF Troy has worked in the public sector both as a dentist and periodontist and has spent the last year and a half in private specialist practice. He holds honorary academic positions with both the University of Queensland and Central Queensland University and has published several articles in peer-reviewed dental journals.
Dr Troy McGowan is an Australian-trained periodontist with more than a decade of experience in clinical dentistry and health leadership.
Troy spent 13 years in the RAAF. He held the position of senior dental officer, and specialist career advisor and was given command of the RAAF field hospital on exercise and managed the multidisciplinary health centre at an operational air base for two years during the global COVID-19 pandemic. As well as his time in the ADF Troy has worked in the public sector both as a dentist and periodontist and has spent the last year and a half in private specialist practice. He holds honorary academic positions with both the University of Queensland and Central Queensland University and has published several articles in peer-reviewed dental journals.
Louise Hayes B.Bus
Executive General Manager – People & Culture
Louise is a senior leader with more than 15 years of experience focused on people, culture and change management within Australia and internationally. She has a strong background working across several sectors, including healthcare, financial services, government and mining. With extensive knowledge of navigating businesses during periods of growth and change, Louise has proven success in supporting organisations to build capability through people, fostering positive and inclusive workplace culture, and enhancing reputation as an employer of choice.
Louise is a senior leader with more than 15 years of experience focused on people, culture and change management within Australia and internationally. She has a strong background working across several sectors, including healthcare, financial services, government and mining. With extensive knowledge of navigating businesses during periods of growth and change, Louise has proven success in supporting organisations to build capability through people, fostering positive and inclusive workplace culture, and enhancing reputation as an employer of choice.
